docsGetting Started

Getting Started

Welcome to Optimize365! This guide will walk you through everything you need to get started with our Microsoft 365 security and posture management platform.

Table of Contents

  1. Prerequisites
  2. Creating an Account
  3. MSP Organization Onboarding
  4. Connecting Optimize365 With Your Clients

Prerequisites

Before you begin, please ensure that your network is properly configured to access Optimize365 services.

To use Optimize365, you must ensure that DNS filtering is not blocking access to optimize365.io and its subdomains. If your organization requires specific domain whitelisting, please whitelist the following domains:

  • www.optimize365.io
  • optimize365.io
  • api.optimize365.io
  • app.optimize365.io
  • login.optimize365.io
  • clientp-login.optimize365.io

Creating an Account

Account Registration

  1. Go to the Optimize365 App

    Navigate to https://app.optimize365.io

  2. Start Account Creation

    If you don’t have an account, click on “New user? Create an account”

  3. Fill Out Registration Form

    Complete all required fields and choose a strong password:

    Account Registration Form

  4. Email Confirmation

    An email will be sent to you to confirm your email address. Check your inbox and click the confirmation link.

Multi-Factor Authentication Setup

  1. Set Up MFA

    You will be prompted to set up Multi-Factor Authentication (MFA) using a QR code with an authenticator app (such as Google Authenticator or Microsoft Authenticator):

    MFA QR Code Setup

If you need help during this process, reach out via [email protected] or use the integrated chat feature.


MSP Organization Onboarding

After completing your account setup, you’ll go through an onboarding process where we create your MSP organization. You’ll be asked to provide information such as your MSP name:

MSP Onboarding


Connecting Optimize365 With Your Clients

Once your account is set up, you can start connecting your client environments to begin security scanning and management.

1. NFR (Not for Resale) License

You automatically receive an NFR (Not for Resale) license to connect your MSP’s own account for testing, learning, and evaluation purposes.

2. Initial Connection Process

  1. Click on CONNECT to begin the admin consent process

    Click Connect

    Admin Consent Process

    This initiates a read-only application registration that requires admin consent from your client’s Microsoft 365 environment.

3. Global Reader Permissions

In addition to the basic permissions, we also need Global Reader access for comprehensive scanning capabilities. You’ll be prompted to complete a Device Login process:

Device Login Process

4. Connection Confirmation

Once both the admin consent and Global Reader permissions are configured, the CONNECT toggle will show as enabled:

Connected Toggle

The same process applies for the remediation toggle if you want to enable remediation capabilities.

5. Start Scanning

After your client is successfully connected, you can start your first security scan to begin analyzing their Microsoft 365 environment for security misconfigurations, vulnerabilities, and compliance issues.


If you have any questions during the setup process, feel free to contact our support team at [email protected].