Privacy Policy

Welcome to Optimize365, owned and operated by Optimize Security, Inc. ("we", "us", or "our").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.optimize365.io or use our services ("Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

We may collect information about you in a variety of ways. The information we collect depends on how you interact with our website and services.

Personal Data

Personally identifiable information that you voluntarily provide to us when you register with our Services, express an interest in obtaining information about us or our products and services, or otherwise contact us. This personal data may include:

  • Name
  • Email address
  • Phone number
  • Business information
  • Job title
  • Account credentials

Derivative Data

Our servers automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information helps us improve our Services and provide a better user experience.

Financial Data

If you purchase our services, we may collect financial information necessary to process your payment, such as credit card numbers and billing addresses. All financial information is stored by our payment processor, and we only retain limited information for legal and business purposes.

Mobile Device Data

When you access our Services through a mobile device, we may collect device information, including your mobile device ID, model, manufacturer, and information about the location of your device. This information is used to troubleshoot issues and improve our services.

Third-Party Data

We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data. This information may include names, phone numbers, email addresses, and other contact information, which we combine with other information we collect from you.

2. Use of Your Information

We use the information we collect for various business purposes, including:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide information
  • To send you marketing and promotional communications
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to perform these services. They are obligated not to disclose or use the information for any other purpose.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Policy for Children

Our Services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us immediately.

6. Your Privacy Rights

For EEA and UK Residents (GDPR)

If you are located in the EEA or UK, you have rights including:

  • The right to access, update, or delete your personal information
  • The right to rectification if your information is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right to request restriction of processing your personal information
  • The right to data portability
  • The right to withdraw consent

For California Residents (CCPA/CPRA)

The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give California residents specific rights regarding their personal information, including:

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising their CCPA rights
  • The right to limit use and disclosure of sensitive personal information
  • The right to correct inaccurate personal information

For Virginia, Colorado, Connecticut, and Utah Residents

Residents of these states have similar rights to access, delete, and opt out of the sale or processing of their personal information for targeted advertising.

To exercise any of these rights, please contact our Data Protection Officer at [email protected].

7. International Data Transfers

Our servers are located in the United States. If you access our Services from outside the United States, be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in the United States or other countries. If you are located in the European Economic Area or the United Kingdom, we ensure that adequate safeguards, such as Standard Contractual Clauses approved by the European Commission, are in place to protect your information when processed in the United States.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When we no longer need to use your data, we will either delete it from our systems or anonymize it so that it can no longer be associated with you.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

For more information about our use of cookies and tracking technologies, please see our Cookie Policy.

10. Third-Party Websites

Our Services may contain links to third-party websites and applications that are not affiliated with us. Once you leave our Services or are redirected to a third-party website or application, we are no longer responsible for the protection and privacy of any information which you provide on those websites. We encourage you to review the privacy policies of any third-party websites or applications before providing any information to them.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Data Protection Officer (DPO):

Email: [email protected]

Company: Optimize Security, Inc.